How it works
At checkout, the shopper sees your bank details and the exact amount. They pay from their bank app, then upload a screenshot of the receipt. The order waits for you in your dashboard until you confirm or reject the payment.
Check your bank, not just the receipt
A screenshot can be edited. Before you confirm, open your own bank app and check that the money has arrived: the amount, the sender's name and the time. Only confirm once you can see it in your account.
Match amounts exactly
The amount should match the order total, delivery included. If someone paid less, message them before confirming. If they paid more, agree how you'll return the difference.
Reject clearly, and kindly
If no money arrived, reject the payment from the order page. The order is cancelled and the shopper is told by email. Many mistakes are honest, like a transfer still pending, so a polite message helps.